Max guests: 9
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
Terrible communication from property management
We booked a house a couple of months in advance. The morning of the day we were supposed to check in, I hadn’t received a welcome email or massage regarding how to gain access into our reserved property. I was told I would get an email soon which I did within about 20 minutes. We arrived much later that day at 11:00 pm only to find cars parked in the driveway and a lady sitting on the front porch of the property we had reserved. The occupants informed me that they had also book the property. The classic double booking. I opened my VRBO app and verified that we were at the right house on the right dates, and we indeed were. I opened the email I received earlier that day and saw a photograph of the reserved property but noticed the address was different. I made several attempts to call the listed number without an answer. After numerous attempts I was finally in contact with Bob the manager. Immediately Bob was on the defensive. I was treated as if I was inconveniencing him and how dare I be at all annoyed or upset for not having my reservation. Bob told me had had sent me several messages and emails regarding the situation and I should have known. I was unaware of any such emails or messages so I looked and there were none at all. In the end we did have a property available and I will admit it was likely “nicer” than the one initially booked. My major problem was the lack of communication, and the unapologetic and rude way I was spoken to and treated by the property management.
Old home, but you can't really beat the location to Nauvoo attractions.
Had a great time!
The house was great. No complaints.
Great Location, beds need new mattresses, does not work for older people,
Loved the location. Price was right. the only problems we had was that the beds, needs new mattress so it can sleep 9 comfortable, ended up getting a couple air mattress to sleep some of our family on, rather than use the hide away beds. I do not like that the 2 main bedrooms were connected by a closet, so not as privates as it should be. Not great for older people unless they upgrade a few things, but over all great house to rent.
Decent house; great location!
Had a good time staying here over Spring Break in March. The house was fine, but the location really made it stand out! We walked everywhere during our time in Nauvoo and barely used the car. It made life so much easier! Thank you.