100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
Not as advertised
This apartment definitely was not as advertised . I took pictures so I could see the difference when we got home .It looked as if someone had been living in it . Clothes in drawers and closet . Could use a good cleaning .Good location and if it received some TLC I would recommend
This unit is quite busy, lots of guests in and out, so yes it may look like someone "lives" there. Quite often people leave things behind, if something could be of use to another I guest I leave it in the apartment for others. I do store off-season clothing in the huge walk-in closet, but there is still plenty of room for guests' things
I clean the place myself, these guests were older and seemed to be actively looking for untidiness. Everyone has a grandmother who can find dust anywhere.
The photos showed a lovely back yard with a gazebo and beautiful landscaping. What a surprise, the yard was extremely unkempt. Lots of last year's debris. So sad. The apartment was dirty. Dust thick enough to write your name in. The glass bedside tables were covered in greasy finger prints. Yuk. It served it's purpose but never again.
I myself was disappointed with this review. She wrote it about an hour after checking in to the apartment. At the end of their stay she came to see me to personally tell me she may have acted too quickly and that they did after all enjoy their stay in my unit. She wrote a lovely note that I unfortunately cannot share here in full but she started out by saying she thought we started off on the wrong foot. She listed a few pros, and a few cons that we could work on. She ended by saying that overall they enjoyed their stay and that she hoped they were good guests. My feedback for her would be to reach out to the host first to rectify any problems or questions they may have before complaining elsewhere. Comfortable stays are our primary goal!
Nice property and good host.
The suite has most everything you will need but could use a few more dishes ,glasses and mugs.
Close to Tim Hortons and other spots on Wellington. Was a safe neighborhood for walks