4 Bedrooms, 4 Baths, Sleeps 8
Jackson Mountain Homes
Check-in: 4:00 PM
Check-out: 10:00 AM
Minimum age of primary renter:25
Canceled bookings will not receive a refund
1st trip to Gatlinburg
The house was perfect for our group. A bit of confusion on arrival as my email confirmation with the codes stated 3:00 entry but when arriving at 3:50 the codes did not work. It was only 10 minute wait but the 3 bears that showed up had our friends hustle back inside the vehicle. Glad we didn't arrive at 3 as after a 9 hour drive sitting in the driveway for another hour would not be inviting. The view was amazing from both inside and outside.
Thank you for taking the time to provide feedback. We're sorry to hear about the code. We are glad to hear you enjoyed your stay. We hope you will stay again.
Stand in Awe property.
Great views. Very spacious. Great customer service.
Thank you for taking the time to provide feedback. We're glad you enjoyed your vacation. We hope you will stay again!
Great place to stay
Such a great place and location to stay. Our family loved it. It has all the facilities which we needed.
Thank you for taking the time to provide feedback. We hope that you will stay with us again.
Check out time
I would like to have had a check out time more flexible or optional like 11am if needed. I felt like I was rushed getting out by 10am. I didn’t like being told I would be charged $100 an hour if we didn’t depart on or before 10am. I’m not talking about 1-2 hours just if we needed 20-30 minutes more.
Thank you for taking the time to provide feedback. We're sorry to hear about the check-out time. We do our best to accommodate late check out times. In the future, please call to request. We hope you will stay again.
This was a nice location for accessing the Smoky Mountains National Park.
When you don’t send the door code, at least answer your “emergency” number!
The cabin was great. All you can hope for. A big but, however: If you don’t send the door code in an email, at least answer your “emergency” phone number. This is inexcusable. I waited over an hour outside after arrival with a one year old. HomeAway was finally able to reach Jackson Properties for the door code.
Only other issue with the home is the hot tub cover is STILL shredded and water logged, and in desperate need of replacement. Takes a grown strong man to lift it off. Once off, you get styrofoam beads all over you while soaking in the tub.
Hi Rob, thank you for choosing to stay with us and taking the time to post your review of Stand in Awe. Our local office has been made aware of the hot tub issue and is working with the investor on a resolution we hope to see soon. We would like to apologize for the issues at arrival and thank you for your patience. Although this trip did not meet your expectations, we do hope you choose to stay with us again in the future.