3 Bedrooms, 2 Baths, Sleeps 6
Jackson Mountain Homes
Check-in: 4:00 PM
Check-out: 10:00 AM
Minimum age of primary renter:25
Canceled bookings will not receive a refund
We loved our stay
We loved our stay. It was a great place to relax and watch the wilderness. We saw bears two days of our 7 day trip. Close drive to hiking and activities of Gatlinburg and Pigeon Forge. Definitely do it again
Thank you for taking the time to provide feedback. We are glad to hear you enjoyed your stay. We hope you will stay again!
This is the 2nd year our family has went to this cabin. We loved it this year almost as much as last yr. With us though we come down here as a getaway from the flat lands of Indiana and just to clear our minds from the everyday life. Last year when we came down there wasn't any wifi which was great for us and the kids. The kids actually enjoyed the country life and learned to actually be kids like kids used to. This year the 1st thing my daughter said was "there's wifi!!". I got to say that's the only thing that disappointed us most this time. We had to confiscate cell phones a few times because of this.. Still a great cabin and we did see that they remodeled a couple things there which look great. Overall we did fully enjoyed our stay and didnt want to leave.. It is truly our home away from home!!
Very accommodating, very clean
Met our needs, no complaints. Vèry clean and accommodating. I would definitely stay again
My biggest complaint would be that there is no cell service or internet, and I did not see that mentioned anywhere. This was a huge problem for me because I was doing an online class, so I was disappointed. It should be disclosed since it is pretty much expected this day and age.
The outside of the house could use a good scrubbing, but I am sure is impossible to keep clean because of all the trees, but the entryway/door area could have definitely use a good power washing. I do have a pet peeve about dirty walls/doors and cabinets. They could use a good scrubbing as well, but this is my pet peeve in my own house so might not bother others. The shower curtain in the 1st floor bath was moldy, so that bothered me as well. This is a rental so I understand trying to keep things perfect is pretty much impossible but I am guessing house keeping only does light cleaning because you are asked to clean some when you leave. If the cleaner has to stay past a certain amount of time you will get charged. TV in one of the bedrooms did not work so I had a very upset child. She is not allowed to have a TV in her room at home so when she saw one in the room she was super excited, until we tried to turn it on.
The house for the most part is nice and has everything you need. Good location outside of town, secluded so you don't have crowds. We only went to the pool once but it was fine as well. i would not be opposed to staying again.
Just a final word...this neighborhood is very hilly with windy roads going up. So some people might not be comfortable driving it especially at night.
Thank you for taking the time to review Mountain Charm. Your input, as well as all our guest feedback is vitally important as we want all guests expectations to be met upon arrival. We apologies for falling short in some areas. We appreciate your comments as they do give us the opportunity to improve upon our customer service.
This cabin has ZERO cell coverage. I had both a Verizon and an ATT device, NO cell coverage. Also, the cabin owner does NOT provide wifi. This cabin is about 14 miles from Gatlinburg. Exterior attention needed as some of the deck rails have rotted and railing appears weak. Cabin was clean. Coffee maker needs to be replaced or cleaned (water chamber has mold). Could not get CD player to work. TV in downstairs bedroom has connection problems with cable.
Thank you for taking the time to review Mountain Charm. We appreciate your comments as they do give us the opportunity to improve upon our customer service.