Me and my family arrived at The Grand Mayan / Vidanta Resort property (in Riviera Maya) on February 19th (stayed through February 26th). We were not sure what to expect when arriving. This was our first time going to Mexico. From the first minute we arrived, we were blown away. The Grand Mayan resort and the Vidanta property was beautiful. The Two bedroom suite we stayed in was very large and very nice. There were 6 of us, and we all were very comfortable. The room was incredibly clean and well decorated. The maid service everyday was great! You leave for the day and come back to the room, and the beds are made. You leave for the night (for dinner or whatnot), and the beds are turned down ready for you to crawl into bed. Fresh bath towels provided everyday without request. The room was well described and better than expected. The Vidanta property itself was very large and immaculately designed. There are plenty of pools and pool bars. This is great because it doesn't feel too overcrowded anywhere. Chairs are always easy to find. Happy hour drinks (Buy one get one) is everyday from 12pm-4pm which was great! The staff is very professional and bend over backwards to serve you. Waiters on the beach to serve you drinks is very convenient. All of the restaurants on the property have very good food! I did not eat anything I didn't like. And the prices are very reasonable! I hate spending a lot of money on food so trust me when I say everything is reasonably priced. I have also never seen staff meticulously clean everything all the time. They were cleaning things that you really would not think need to be cleaned! I could eat off the bathroom floors they were always so clean (and I am not exaggerating). There is a lot of walking involved on this property, but the pathways through the jungle like atmosphere make it so you don't mind one bit. It's overwhelming at first, but after a couple of days, you will know how to get to everything. There is always something to see (Birds, Iguanas, Coati's). Plus it's great exercise!
Overall, my family and I cannot wait to go back to this resort and the Vidanta property in Riviera Maya. It exceeded all of our expectations to the highest degree! I could go on and on. All of this is in a nutshell. Frank is great to rent from! His customer service is top notch and is always available to answer questions. I cannot wait to work with him again.
THIS PLACE IS HIGHLY RECOMMENDED!
-- Rutter Family 2016