We needed a rental near Grafton, VT, and this VRBO is 7 miles (about 15 min by car) from Grafton Inn. Gina was responsive and professional, and her rental agreement is a simple 2 pages long (unlike the massive 8 pages I have seen from another Grafton VRBO).
She said " thank you for your rental" several times. Upon check-out, I had left the shut-off of the water until the last minute and then forgot it. Thankfully, Gina was tolerant of my mistake. ? All things being equal, I would rather pay for clean-up than face that chore when I leave, but at least I didn't have to do laundry, nor remake the beds. Gina refunded my security deposit promptly.