Our trip to London was amazing and one of the best choices we made was staying at this property! First, Nic and Nicky were wonderful to work with. They always responded quickly to questions before our trip and were very accommodating with our arrival and departure needs. In our final minutes before leaving, we had a missing passport issue and it was Nicky who came in, calmed things down and helped us to retrace the missing document. We cannot thank them enough!
Second, location, location, location. The Pump House is right next to the Canada Water tube station. A short walk and we could get anywhere we wanted in the city. Or to the airport to fly in and out and even to fly to Dublin for a day! In walking distance was a mall, 2 groceries and restaurants. Our favorite place became Leadbelly's Kitchen and Bar, very close by with delicious food and a friendly staff. Say "hi" to Joel the Bar Manager for us.
Finally was the space that the Pump House allowed us. Traveling in our group were three friends, one with her 16 year-old daughter, One with her 13 year-old son, and one traveling alone. We each had a bedroom to ourselves and there were plenty of bathrooms so no one ever had to wait. But above the privacy this allowed us, and which we could get at a hotel, we had a common meeting area to discuss the day's adventures or the plans for the next day. We always ate breakfast in, saving some money and were able to buy and store snacks to carry with us during the day. This allowed us to save both money and sometimes the day, when one of us needed a pick me up before moving on.
In our final days in London, we all said how when we came back, the Pump house would be our number 1 choice in accommodations.