I completely agree with the enthusiastic reviews of Janet M. and others. The location in green leafy Kew is ideal, very close to the Kew Gardens underground station and just 3 minutes from Richmond, itself one of the loveliest places in London, incuding Richmond Station with links to Waterloo and many other places. The flat is very comfortable, all on one level, and furnished to a degree of completeness seldom seen in rentals (including an Oyster card!). The manager was very helpful, arranging early arrival and late departure, and providing some initial supplies (incuding chocolate!). Lovely small terrace garden. We have stayed at a number of flats in the Richmond area, and this was by far the best- we're looking forward to returning.