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Viewed 209 times in the last 48 hours
  • 5 bedrooms
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Recent San Juan Reviews

Just amzing - and incredibly honest

5 of 5
Usually you feel People With holiday lets are promising more than they can keep. Here it is the other way around. Things are even better than you imagine. Every that is described about this house is true - or even better. Juan is extremely attentive and answered all Our mails within a few hours. Taking the diffenrent time-zones between Puerto Rico and Norway into consideration, he can't have much sleep! The only way you can get disappointed is if you expect a luxury house With a lot of staff running around you. It has everything you need for a super holiday, and if it is not there, they get it for you. We asked for a bed for our grandchild/toddler and got a New one - straight from the shop. We asked for an Electric kettle to boil water for the baby - it came straight from the pack. Four bedrooms are not easy to come by, but here they are, and they are all a good size with a really big (at least to European standards) master suite. Beware that everything in this house is "open plan". That means no doord in cupboards and closets - everything in the Kitchen in open view. Makes it a bit difficult to keep Things tidy, but easy to see everything that is there. The only thing we missed was a proper oven in addition to the large micro - but maybe we Europeans did ot really know how to use it as an oven? The pool is approx 10 x 10 feet, but more than adequate and a nice temperature.The Beach is a minute away, and there are plenty of beach chairs and a large cooler on wheels. You really don't need to bring anything. There are lots of towels, there is bed linen if you want them changed, there are pods for the diswasher and the imminse washing machine which was really a luxury. Alle the towels cood be washed and dried in two hours. Ana met us at the house and gave us a thorough explanation of everything and we were on the phone a few times to sort out questions. She was always helpful and even offered to drive us to the shop. The nearest Supermarket is about 1/2 mile away at Loiza, a better one closer to town centre is perhaps 3/4 mile away. You can difinitely mangae without a car, but I thnik we will rent one next time around as San Juan is a much bigger city than we expected. We felt very safe and secure in the gated community. This is a house I can really recommend.
  • Submitted: Apr 28, 2017
  • Stayed: Apr 2017

Great stay in San Juan

5 of 5
We had a great stay in Villa Serena. Communication with Annette has been great and we felt very welcome when we arrived - food and drinks were waiting for us. The Villa itself is very comfortable for a large family. I do have to agree with other reviewers about the neighborhood where the villa is located (we did not really feel like walking around the neighborhood after dark though at no time did we feel unsafe) and the situation with the keys but overall I would recommend Villa Serena to everybody.
  • Submitted: Apr 24, 2017
  • Stayed: Apr 2017