What can I say! Just excellent. Our stay at this property surpassed our expectations. We did not get a chance to personally meet Hiram but communication with him was great. We were greeted by his assistant Jenny with that good old Puerto Rican hospitality. She was great! They were both very attentive to our needs. I thought I lost the alarm button to the house and Jenny immediately drop what she was doing to come over and help us. Everything worked as it should and we had more than enough towels and blankets. We simply felt comfortable as if we were in our own home. We stayed in Puerto Rico for ten days and we rented two other properties and my biggest regret was not booking this property for the whole ten days. The privacy and ocean views were just excellent and on the day we left we never felt rushed as we did in the other two properties we rented. This is by far our number one choice next time we stay in Puerto Rico again and I highly recommend it for everyone else.