Our family (mom, dad & 2 teenage boys) stayed at Lou's unit for a long summer weekend. We've been to Grand Cascades four previous times and return every year because we love it so much. We've always booked directly through GC but their prices were ridiculously high for the weekend we planned to visit. I found Lou's unit on VRBO for quite a bit less. Booking with Lou was very easy and he was very responsive to my numerous questions. Check in was easy and the room was identical to what we have stayed in before. My boys love the golf options available at Crystal Springs as well as the foot (soccer) golf. We all love playing on the 18 hole championship miniature golf course during the day and at night with the glow in the dark balls! The pools are beautiful and there is plenty to keep my teenage boys busy....fishing, pool, ping pong, swimming, golfing, hiking, etc. We ate at Springs Garden and were not very impressed with the menu or food in general. We do make use of the kitchen in the room for breakfast and lunch and like to venture to nearby Warwick for dinner. Lou's unit is on the 5th floor, nice and quiet, with beautiful views of the biosphere, pool, golf course and sunsets. Highly recommend it!