I emailed Abid several times, with tons of questions, he responded promptly and answered all of them very honestly and throughly. I then called him with more questions, he was patient, kind, and once again very transparent about the apartment. Sadly, I had to cancel my reservation, and he refunded the entire security deposit the same day, with no questions asked. He also asked me to text him to confirm, that I received the money. If your looking for a place to stay in NYC, look no further!!! I have no doubt if we would have stayed at Abid's rental, we would have had a wonderfully positive experience!!!!! Abid is genuine and friendly! Book with him!!!!