Pros: Convenient, clean, nice kitchen, good size bathroom, prompt response from management about booking and when we had questions. We came in early and Carmen stored our luggage for us while we went sightseeing. It was also great that we could leave our bags in the apartment until it was time for us to leave for the airport for an afternoon departure. The air conditioner worked beautifully and kept us very comfortable.
Cons: There were a lot of homeless people hanging around the entry and sleeping on the sidewalk. The bed in the bedroom was VERY uncomfortable and noisy and the pillows were hard. There was a rollaway bed, but no sheets or blanket for it. We had plenty of towels, but no wash cloths. There were no paper towels in the kitchen. The wifi name and password was not listed anywhere so I had to email for it; it only worked for one day and would not connect after that. Also, the chain safety latch on the door was broken.