The property was a wonderland for both kids and adults. Our crew (8 adults and 6 kids) were all very comfortable. The kitchen was a dream to cook in for a group. We were delighted by all the animals and a perfect sledding hill for small children right out the back door. All of the sleeping arrangements were cozy. We didn't connect with Michele during our stay, but she made herself readily available and was easy to communicate with leading up to our visit. The amenities were as stated and we didn't have any real reason to seek her out. We will absolutely be returning. This place would be excellent for a wedding (I have been catering weddings for 25 years. This site has it all).