The homeowners did a very nice job communicating with us and were very responsive. Lisa & Shawn were great to work with. The process was smooth and easy! The morning of our check-in, they had a tree fall on the property but they hurried and made sure it was all cleaned up in time for our arrival. The home suited our needs well and was stocked with lots of little "extras" that were handy not to drag with us. If I could, I would've given 4.5 stars. The biggest downside to this cozy, quaint cottage is that it only has one small bathroom, even though it sleeps 8. We had 5 people and managed it okay. Londo Lake is a great spot to be at and we'd definitely consider renting here again!