Everything in the apartment was as expected except we had never been to Europe before and didn't understand how laundry works. That we had different expectations was our fault, not theirs. The apartment is in a great location at the Sony Center (even if you don't know German, all of the taxi drivers knew "Sony Center"). The only problem we had (again, not their fault) is that it was extremely hot when we stayed (32 C / ~90 F) and the apartment doesn't have A/C. One of the house rules is that you close all windows when you leave the apartment, so that made it very uncomfortable in the unexpectedly hot weather. I would definitely stay here again as long as the weather wasn't so hot.