We got off to a bit of a rough start as I was asked to pay a rather large security deposit upon arriving at the condo even though I had already done so with the owner. This took me a bit by surprise but we worked it out with Bill, the issue was resolved and my money was released. We also ran into a minor plumbing issue and were reduced to one shower for the duration of our stay. The house is as advertised and well kept. The location is fantastic and the pool and amenities within the resort are great. Being able to visit Disney World over the Christmas holiday is a special event for my kids and this condo fit our needs perfectly. We had a tremendous time and Bill was easy to work with. Thanks!