The owners were very easy to work with and responded quickly to questions. I really appreciated the time they spent making personal recommendations for activities and restaurants. We took full advantage of the state park pass they graciously provided and spent time at the beaches where my boys found tons of crabs, watched kite surfers, and saw iguanas and snakes beside the paths. The resort is very nice and in a great location. The lagoon is so beautiful, watch for the tarpon and lobsters. The condo itself is clean and fresh, Andrew's artwork is a nice touch. My only criticism is that the glass on the glass top tables move, we had to educate our boys to be very careful. Wonderful place, it really adds to the whole vacation experience!