Check in info was not received and we could not get a hold of anyone until we were parked in the driveway...very stressful. BBQ and Pool heat had been requested and were not provided upon arrival, but all was fixed the next day. A few wear and tea in the home, but layout was great and it was fairly clean. It could use new towels as some are quite worn and perhaps leavibg a few cleaning supplies would ensure we maintain the cleanliness of the house during our stay. We went out and bought our own supplies to ensure we leave the house as clean as possible for the next folks. We actually ended up extending our stay and the man we dealt with was absolutely very sweet and accomodated our few requests as well as answered all our questions. We were staying with another family and we didn't feel cramped. The house has 2 master suite and 2 kids bedrooms as well as 3 bathrooms. Perfect set up for 2 families. The price was right, the location was great and we would actually consider coming back again.