Booking the home was very simple to start with, I received a quick response after booking and submitting payment information which was nice and gives you a sense of security. Bob sent several emails to make sure everything was still as planned; he even sent Birthday wishes to my family which was great. The instructions were easy to follow. We had no problem finding the house or gaining access into the home. We were very familiar with the area because we rented a home not far from SL. The house was well equipped with everything we needed. We had more than enough room for everybody to spread out. There's plenty of water floats in the garage, as well as a air hockey table and pool table in the garage. We had stores and a few restaurants right around us which was very convenient and if you're going to Disney, it's not far, a very easy drive. We mainly relaxed and enjoyed the pool. We were going to Clearwater beach which was about 67 miles away, but they voted to stay in the pool since it was safe from sharks.lol We would definitely rent again and I will tell family and friends to rent from you. Thanks again, its been a pleasure emailing with you Bob.