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                    2 Reviews
                    • 1 - 9 of 9
                     

                    Recent Bocagrande Reviews

                    Beautiful Property with excellent location

                    4 of 5
                    The building has decent facilities although the elevators were down once during in my stay. Fortunately i was walking down and it was not a huge issue. The room itself was VERY large and nice accommodated. I have to agree with another reviewer in that the place was awesome...... but the housekeeping was not 5 star. Windows were dirty in spots with stains on the walls in places(i mean no huge stains). But for a penthouse and the cost you would expect expert cleaning. The only thing that really bugged me was when we were trying to check out of the room. We clearly communicated to the manager that we needed to check out and had a plane to catch that morning. They stated they would be there at the time no problem. We waited and had to Whats app, call and then call the owner to get a response and FINALLY they arrive. Once the owner was involved we saw progress...... I am not sure if he had not got involved we would have caught our plane on time. It made the trip to the airport EXTREMELY tight and stressful. Needs better property manager that is dependable. LUCKILY we planned for "some" delay....
                    • Submitted: Jun 13, 2016
                    • Stayed: Jun 2016

                    Great Place w/ Exceptional Service!!!!

                    5 of 5
                    I rented two (2) places from Fernando & Sandra in the same building and their level of service / commitment was 5-Star from beginning to end! We did experience some minor unforeseen circumstances, however, it was taken care of as if we were staying in a Ritz Carlton Hotel! I would definitely recommend staying any place where that Fernando & Sandra were in charge. Great time, Beautiful apartments, Spectacular views with 5 Star Service!!! Rob S. Washington, DC (USA)
                    • Submitted: May 17, 2016
                    • Stayed: Apr 2016

                    Amazing

                    5 of 5
                    This apartment was the perfect fit for our Cartagena vacation. I stayed with my daughter and two friends. The apartment is in great condition, very modern and clean. The bedrooms all have their own TV, the AC works great. The views from the balcony and the bedroom are simply spectacular, and there are a total of 3 bathrooms. Communication with Trish was easy and prompt, and the apartment manager, Luisa Tamayo, was more than helpful, she arranged for transportation to Santa Marta for the day and arranged a cook for us. The apartment is very centrally located, a short cab ride from the Walled City, across the street from the beach, and only one block away from a supermarket. I would highly recommend this apartment to anyone planning a trip to this beautiful City, and I cannot wait to go back . Sonia
                    • Submitted: Feb 22, 2016
                    • Stayed: Feb 2016