This review has been a long time coming, 5 years in fact. In February 2011 my husband , grown up kids and myself stayed at Villa Encantada for 3 weeks. Needless to say we found the grounds and house to be nothing short of impeccable. During those 3 weeks we had many things happen that required the help and concern of the owner Glenn. If it hadn't have been for him we don't know what we would have done or where we would be now. With the assistance of Glenn and weeks and weeks of phone calls and emails we bought our own house in Nuevo Arenal. Being a property owner and our home also being rented out to vacationers our appreciation and respect for Glenn has increased tenfold. He has rented the Villa to hundreds of people, and each and every person who stays there he treats with the same service and care as he did us. The house itself is spotless and maintained to perfection. If you have need of anything he lives close by and is always available. Even though the Villa is located out of town, we always felt safe, Glenn ensures through a security system and his gardener living on the property that people who stay there are secure and have nothing to worry about except having an awesome vacation. Our personal experience staying at the villa and our continued friendship with Glenn makes us very good candidates to recommend this amazing property but even more amazing is the person who owns it and does everything in his power to ensure that a person's stay is nothing short of spectacular and worth every penny.