This was our first VRBO experience and it was great. It was myself and my husband and our four children that stayed at the property. The property was in a nice, quiet neighbourhood and the flat itself was great. It was very clean and tastefully decorated and the couches and beds were all very comfortable. The kitchen was really nice and had everything we needed in it. It truly felt like a home away from home and in fact, after a busy day of sightseeing in San Fransisco, we were all always happy to go back to the flat to relax and watch Netficks or play a board game. We also really appreciated how quick the owner was to return our calls on the couple of occasions when we had to reach him just to get the WiFi password and to see if we could rent an extra day. We really appreciated the fact that he let us drop our things off at the flat before check in, even though the cleaning lady was there, so that we didn't have to worry about having our belongings in the car when we were out sightseeing. The owner was friendly and wonderful to deal with. The photos of the property on the VRBO site and its description that I saw before booking it, accurately depicted what the property was like. I would definitley recommend this property to family and friends and would try to rent it out again if we returned to San Fransisco in the future.