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    • 4 BR
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            1 Review
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                                  Recent Whistler Reviews

                                  A Fabulous Family Getaway !!!!

                                  4 of 5
                                  Rating Details: I was satisfied with the condition of the vacation rental. I was very happy with the location. The vacation rental was spotless. The property manager was very helpful. Overall, I recommend this vacation rental. Reviewer Comments: This lovely home was perfect for our recent stay in Whistler. We had ten of us in total, 5 adults and 5 kids and the layout of this home is excellent. Each bedroom has it's own private bathroom and there were enough beds that none of the kids had to share. Beds were very comfy and the home was clean and quite well stocked. The decor is as pictured and the location is in a quiet area close to the village. As an owner in Whistler who rents out a smaller property, I was a little disappointed in the overall maintenance of this house. There were several poorly maintained areas such as: the hot tub, many missing light bulbs, worn areas of carpet, broken or loose kitchen drawers, damaged vent covers, dings and chips in the paint and the fridge which had a broken shelf and was very small in capacity. For the price point, the up keep was not what I would expect. In addition, the wifi was very unreliable and there was no blu ray players, netflix, etc. which would have been nice to have. We would love to stay again as this was a great layout and location for our family but I would hope these areas would be fixed before we committed to another stay. Manager responded on 9/22/2016: Thank you for your review and feedback regarding your recent stay at Longstone Chalet. We’re glad to hear that you and your family had a comfortable stay and enjoyed your time here. We appreciate the feedback regarding the maintenance issues at the property and have sent in our maintenance team to address the lights, kitchen drawers, vent covers, paint chips and damaged fridge shelf before the next guest arrives. Meanwhile we have requested that Shaw take a look at the Wi-Fi. We will also speak with the owner of the unit to address the hot tub and carpet, and will request permission to install Apple TV. Thank you again for your input.
                                  • Submitted: Sep 6, 2016
                                  • Stayed: Aug 2016

                                  What a house!

                                  5 of 5
                                  Rating Details: I was more than satisfied with the condition of the vacation rental. I was very happy with the location. The vacation rental was spotless. The property manager was more than helpful. Overall, I recommend this vacation rental. Reviewer Comments: We couldn't have asked for a better house for our large group of 9. Everything was as pictured, it was a great home to us for 4 weeks. We would stay again in a heart beat.
                                  • Submitted: Aug 28, 2016
                                  • Stayed: Jul 2016

                                  nice clean home but with some issues

                                  4 of 5
                                  Rating Details: I was more than satisfied with the condition of the vacation rental. I was happy with the location. The vacation rental was spotless. The property manager was more than helpful. Overall, I recommend this vacation rental. Reviewer Comments: happy with the accommodation except for DVD players without remotes (cannot use since couldn't select audio option for foreign language titles) stereo not set up (spent 30 min to rewire to work, lucky I do it often at home) garage door handle broken (fixed with self brought tools) living room light burnt out Also the property was quite a way up from whistler village. Must have car to get to property Manager responded on 9/3/2016: We're glad to hear you enjoyed your stay and appreciate your feedback regarding the DVD players and stereo. Our maintenance team have since gone in the unit to fix the stereo system and we have removed the DVD players, as we are phasing these out of our homes.
                                  • Submitted: Aug 27, 2016
                                  • Stayed: Aug 2016