My family had an absolutely lovely stay with Mary. The location is everything that is promised with excellent access to restaurants, mass transit, and the sights. The rooms were quiet and clean. But truly what made it most memorable was Mary's effort and dedication to an amazing stay. Everything from food recommendations to assistance with my Class A jet lag insomnia, she was an amazing host.
To help clarify the layout, there are three rooms. The Zen & City View rooms are on the top floor, with a shared bathroom between them. The Garden Room is down one floor down with a tiny kitchenette and the bathroom again in the hallway. This was absolutely perfect for my family, as the baby had a room, my wife and I had one, and my mother-in-law was in the Garden Room. This is a great venue for a family needing multiple rooms (like we did) but I think it would work equally well for anyone just needing one or two.
Upon learning that the property that we booked was damaged in recent rains, we were immediately relieved to hear that Jan had gone ahead and booked us in a comparable, conveniently located apartment. He met us at the train to apologize for the change, and walked us to the new apartment and followed up after to insure that we were satisfied. He even brought us a local favorite, appeltaarte, which was delicious! The communication all along the booking process, plus the personal touch when difficulties arose, left us pleased and thankful to have such a considerate host. We look forward to staying in the apartment next year. We did check out the location, which is excellent - easy access to public transportation and stores but on a quiet street.