The owner was very easy to deal with and a lady on site made it easy for arrival and departure. The apartment is just like the photos. It is beautifully quaint and a perfect get away for a couple. It is close to everything in Siena, yet down a quiet back street away from any noise. All Italian apartments are small and upstairs (so we have learnt), this one is slightly bigger than many, certainly plenty of room for two, and the stairs (except for the last flight) are bigger and easier than most. The small kitchenette made cooking at home possible. This was a great place to stay.
Our family of 2 parents + 2 teenagers just stayed for four nights in May. Booking emails were answered promptly; all details were clear and exact, no language issues -Nicolette’s English was great. Met at the property for checkin by a rep who made us feel welcome and helped us settle in. The use of WhatsApp made check-in and checkout logistics easier especially for us with Canadian cellphones.
Note: you must be able to climb about 90 steps as there are no lifts! But the view from the rooftop terrace is to die for. The apartment is well equipped with all you’ll need to cook up a good breakfast or dinner or do a load of laundry (much needed after 2wks on the road!).
The bedrooms are roomy and having 2 full bathrooms plus a 1/2 bath was very handy for our family! BYO toilet tissue and soap/shampoo, and paper towels, as there is minimal or none provided.
Checkout went just as smooth as checkin. You could tell they genuinely cared that you had a good stay. Nicolette even helped us store our suitcases when we had some extra time between checkout and our train. She was very accommodating! It was handy to everything; 10-15m walking distance (except for the train; €10 taxi is best).
Would not hesitate to recommend this apartment. Thanks for a wonderful stay!