Sara does a great job keeping in touch and swiftly replying to texts, concerns, etc. Anything we found that was an issue was remedied quickly. Also, Chef Dan is incredible. We're told we are one of the first families to book him for the week - I would HIGHLY recommend it to future renters. He made our stay so much more enjoyable than we imagined he could. His services are totally affordable too (much moreso than eating out). Also, this may not seem like a big deal, but the internet service is fantastic. We had a bunch of device-addicted folks in the house for a week, and not a single internet service issue. I don't remember the last time we rented a house and didn't have a single issue. The dining table is INCREDIBLE. The size is absolutely amazing and it was perfect for our family to eat together. So many houses your size don't get this part right, and our family ends up eating at 3 different tables. We also really appreciated that they had plenty of dishware and a working dishwasher!
To be fully transparent, we did have a few issues with maintenance on the day we checked in, but they were remedied very quickly (within a few hours) with a couple of texts to Sara.