Four stars for the home and owners; zero stars for the property management company.
Four stars: The house was fantastic! It was well provisioned and above and beyond any beach house we've rented. The beds were very comfy, which is a rarity on the coast where most furnishings and beds look & feel like Goodwill finds. The owners really care about the house want to make the stay an experience to remember.
Zero stars: The only complaint I have is regarding the property management company - Evolve Vacation Rental Network. They were useless, though they did manage to collect a hefty fee on the reservation. Also, their cancellation policy is probably the most aggressive I've seen in all the years I've been renting homes on the coast: a portion upfront (non-refundable upon clicking "Reserve") followed by the balance two weeks prior to your arrival (also non-refundable). If you rent from them, make sure your life won't change before you arrive.
We also had a small issue at the house and needed help. We consulted the "instructions" for the house. Evolve's policy is to contact the owners of the house who were not local or available. We tried calling Evolve and did not receive a call back during the four days we spent at the house. It would be one thing if it was an inexpensive beach shack but this is a premium house with a premium nightly price tag. For that price, I expected some level of customer service during our stay or at the very least, not to be ignored.
I don't think I'll rent a house from Evolve going forward.