At the risk of sounding terribly cliché--this is a simply amazing house. But it isn't just the house that made our vacation spectacular it was everything that came with it. But like me you are probably looking for details. The house is stunning. It's hidden behind a door that when opened for the first time, you are walking into a secret oasis. With windows everywhere, the house feels like you are in a for real tree house. It is air conditioned-- which we discovered is needed. You are walking distance to everywhere. Pretty steep hill going down to the beach but even steeper walking up -- we didn't care. It was all part of the experience -- Because once you get back to the house you just jump in the pool! If you aren't into walking, taxi's are easy to get. The customer service this house offered is unparalleled. We were rookies going into this, and Hazel along with Laura guided us so efficiently that by the end, I believe our family can be tour guides themselves. We did hire a chef for one of our nights. Alejandro. --- I was scheming on how we could take him back with us. Hazel had just had a baby so her hands were a little full but didn't let us down. She transitioned us to Laura who picked up the ball and ran with it. We did two eco tours. Dixon our guide was stunningly knowledgeable but what struck me most about him is how much he loves his job. Again-- Laura and Hazel set us up with this. Our family will be talking about this trip for the rest of their lives. --I am already trying to figure out how we can go back!
My family of four, two boys ages 15 and 13, my husband and I had an absolutely fabulous time. The property was immaculate and all the staff are never idle making sure the beauty of the property matches the beauty of the surrounding area. The pool is clean and cool, the condo was perfect with two separate rooms with king beds and large bathrooms. We loved having the living room and the kitchen to have breakfast and happy hour everyday, although the food is very good at the Shana restaurant, it was nice to Be able to save some money on breakfasts and snacks. Vanessa was a wonderful host and helped immensely in getting us transportation to and reservations at various local restaurants. The canopy zip line tour was the highlight of the week. Playa Bisanz was beautiful but be prepared for a strenuous uphill hike back to the condo.