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Recent Russian Jack Springs Park Reviews

  • A week in Anchorage
    5 of 5

    I had surgery on Monday and again on Thursday. Very nice to stay and rest up. Completely furnished with all you need to set up housekeeping. Very comfortable.

    Stayed: Mar 2019
  • A few issues, but a good stay overall
    4 of 5

    We noticed several issues within a few hours of our arrival on Wednesday: refrigerator leaking water, trash on the floor, hair in the bathroom, moldy food in the microwave, both bathroom toilets running (with one essentially inoperable), and no data left on the WiFi plan. I called the caretaker (Henry) and reported the problems. He was out of town but sent someone to take a look at the toilets and fridge. Henry returned home late on Thursday but did come over to check out the situation. He was very kind and apologetic, and promised to fix the toilet the next day. We did get access to working WiFi by Friday morning, and had two functional bathrooms by that afternoon. Given the circumstances, I asked for and received a partial refund of our rental fee. I was very pleased with the level of responsiveness and kindness shown by Henry, and the willingness of the owner to compensate us for the inconvenience we experienced. We had a great time in Anchorage and loved the location of the house. It was easy to get to the house from the Parks highway, and it’s a great location for heading down to Eagle River for hiking, or going shopping, sightseeing, etc. in the city.

    Stayed: Mar 2019