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We totally enjoyed our stay in this beautiful new, fully furnished home! The home was very clean and had all the amenities needed. The bed in the master bedroom was exceptionally comfortable. I was even able to take advantage of the whirlpool tub! We even brought our cocker spaniel with us on the trip. He thoroughly enjoyed the home as well as the fenced in backyard!
Josmim went out of his way to accommodate us. At the last moment we chose to check in 2 hrs. early. We contacted him and he said it was not a problem. Since the location is in a new subdivision, Josmim met us at the elementary school near by and had us follow him to the house which was 2-3 blocks away. After showing us the home he left. I contacted him 30 minutes later and asked him to come a replace a smoke alarm battery that was "chirping" because the battery was low. He came within the hour and resolved the issue. He said not to hesitate to call if we needed anything else.
When we returned back home later that day to San Antonio, I texted Josmim and asked him the brand name of the mattress and where it was purchased since it was so comfortable. He immediately replied back with the information. True customer service!
If any improvements could be suggested would be to provide washcloths in the linen closet. However, there were plenty of towels not as stated in another review. Also, the front driveway area had many cigarette butts outside the garage door and I picked up a handful from the backyard near the backdoor. I was concerned that my dog may ingest them. Would have given them 5 of stars if this wasn't a concern. Would definitely stay again!!!
We really enjoyed our stay in this nice house in Sugar Land for our family vacation during Thanksgiving holiday. This house is situated in a very nice, quiet and safe neighborhood, overseeing a golf course. Our host was there to check us in and made sure we had everything we needed for our stay. It is close to shopping and it is easy to drive to downtown Houston and Galveston beach or the Space Center. Will definitely stay again for our next visit to Houston.