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I am so glad I decided to stay at this location even after I read the complaints review. This is one of the only properties that the pictures are very accurate. The place is very modern, nice and comfortable in every way (mattresses, couch...). Yes, there was a little noise of construction but I could barely hear it and I did stay indoors for 4 days out of my 5 nights of stay due to food poisoning that I got from one of the Patong restaurants that I ate in on the first day I got there. Only thing that might be negative to the people that want to be around busy area is that if you want to go to Patong by foot is way too far, about an hour walk. By taxi is about 300 Thai bat which is little less than US $10. The good thing is the resort provides daily complementary shuttle to the big mall in Patong and back every 2 hours and they are very prompt, nice and clean with professional drivers in new minivans. It is only few min walk to the beach and .8 Kilometers before Paradise beach which unfortunately I did not get a chance to visit due to my illness. The front desk is 24/7 with professional English speaking staff ready to assist and help, every time I called from my room they picked up on the 3rd or 4th ring which doesn’t usually happen on my visits outside the US.
I definitely recommend this place specially if you want to be remote from the loud and busyness of Patong but at the same time have the option of a driver to take you back and forth for the times you do decide to go there. I am staying in Phuket for 15 nights and due to the negative review I decided to only stay for 5 nights at this property. I just checked out yesterday and checked into another property in Karon beach, what a joke, what a mistake. Nothing like the pictures in any way and the front desk is awful but I am not here to complain about another property. My mistake was to believe the complaint but so glad I tried it regardless.
I really appreciate such a honest and sincere host, I wish everyone else would had been the same.