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We just returned from a 2 week stay in this lovely Villa. It was exactly as presented on the web site. The pictures and commitment to service were absolutely correct. This was a very good location for our family of 4 adults and 2 small children. The only small negative was the road way to the beach that was in very poor condition and very slippery after the rain.
The transfer from the airport was efficient ( parents should note there are no child car seats in the van). Marie Helene and her team had arranged a wonderful meal for us because we arrived so late in the evening , they were even able to accommodate a special Gluten Free meal for the person in our group with Celiac disease . The list of groceries I requested for the first morning were waiting in the fridge for us. We enjoyed several delicious meals prepared by their Chef. The pool and enclosed garden were perfect , especially for the children. We can not say enough about the service provided by Camille. She was available to us anytime we needed to arrange Chef meals , taxies, water deliveries and answer any questions we had. The peace of mind she provided us and her attention to detail in meeting our needs made this one of the most enjoyable and relaxing vacations we have ever had. We will definitely be back again!
We traveled from Seattle, WA to this beautiful place. The journey was long, but well worth it. From the start, communications with Emma were very clear and well executed. She helped book your taxi service from the airport to the Penthouse. Trying to get it scheduled on my own was not so easy. I'm so happy she could help us with the logistics to get here, to and from the airport in Santo Domingo! It is a 2.5 hour car drive from the airport. Emma was available to answer our questions along the way from booking to preparing for our arrival. Upon arrival, Stephany took over and provided continuous service to help make our stay as pleasant as possible. She greeted us upon our arrival and was available daily for questions, suggestions, booking excursions or scheduling Danny, the wonderful Chef that was available to us for the duration of our visit. To have such great service available to you for a very reasonable cost was worth every penny. Danny would procure the groceries for you and come and cook what you requested. You only needed to pay for the cost of the groceries and the added cost for Danny to cook your meal, anything outside of cooking breakfast was extra. The cost to hire Danny was an additional $35usd. He and Lenny were FANTASTIC! The best way to get around is either by bicylce (which they have available) or to rent a scooter or ATV. Understand the roads before you decide to drive yourself. Otherwise, the next best means of transportation are the Motorbike Taxi's, guys on motorcycles. From the Condo to the town, the cost is $2usd. Dom. Pesos are best to use, as some of the locals don't know the exchange rate and think you are not paying them enough. For the beach seating, you can either pay for a chair, or if it's connected to a beach hut bar, just ordering drinks provides you chairs for free. The locals are friendly and helpful. Restaurants in town were wonderful. Food and atmosphere is great. I highly recommend anyone considering vacationing here to book this location and this Penthouse. It was a wonderful trip, great memories made and we look forward to our visit again!!