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Mark and Sue’s place is the perfect place for multiple couples or families. It is spacious and equipped with pretty much everything you need to make your ‘home’ away from home comfortable. One of my favorite part of the unit is the spacious balcony where four of us (two couples) had simple breakfast watching the ocean every morning and wind down at night over couple of drinks listening to the waves. The other part is the master room and en-suite bathroom. This is an enormous room with all well thought out functionalities. I could probably live here in this room alone. Lol
If anything could be improved, I wished there were more towels. Only one set was provided per person for the entire duration. It would have been nice since we opted not to do daily cleaning (expensive thru the hotel) but then again, I could be just spoiled. ;)
Aside from the unit, communicating with the owner was easy and prompt. I mostly communicated with Mark with questions and concerns. Mark is very prompt and considerate. We arrived shortly after what was suppose to be the worst storm the island had endured in 60+years. Although we decided to make the trip, Mark was very nice to provide alternate options which I really appreciated. I wish all VRBO owners are as nice and easy to communicate with.
Now the property, it’s a boutique size property with nice infinity pools, also friendly enough for children. We tried the Restaurant and was pleasantly surprised since other reviews we heard from other travelers we met there didn’t really enjoy it as much. We only ordered the Thai dishes for reference. The staff and service level at the hotel was a hit and miss for us. I’d give them 3-stars compared to 5-stars for the unit and owner. The manager at the front desk wasn’t very accommodating and made sure she let us know when she wasn’t happy about certain things. A small bucket of ice was $2. That’s a first. This was last leg of our SE Asia trip and received the worst service. We really didn’t feel the same hospitality leaving the hotel.
Overall, I’d recommend this place if you are not planning to be ‘in town’ often and looking to relax. Amenities in the unit will be comfortable and Hotel has various scheduled activities to keep you busy, if you choose to. The hotel offers free shuttles into town couple times a day but return shuttle times can be tricky to plan. Plan on spending about 500-700 THB one way for return via taxi from Chaweng as a reference.
You could not hope for a better location - right amongst it all. It's a studio that is EXACTLY as pictured and as described! The studio is immaculately clean, well maintained and the hosts are knowledgeable, friendly and very helpful! We enjoyed beautiful sunsets from the deck and a gorgeous studio as our base for a very enjoyable break! Look forward to staying on our next trip!