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Our flat was beautifully appointed with two bedrooms, two baths, a kitchen and dining area, all for a very agreeable price. There is a washer and drier available on the main floor but you must provide your own detergent (they did not provide laundry service). We had the street-facing unit and both bedrooms had balconies. This is great for letting in air on hot days (no A/C), but the street noise and exhaust might be too much for some. I slept with foam ear plugs so I could leave the doors open. My traveling partner closed his doors at night for quiet. I grew up in a city so I found the bustle a bit nostalgic and liked the air coming in. Floor fans are provided.
I am giving four stars since I think it is a four star facility. If you want a five star accommodation I suggest you try an upscale hotel on the Reforma. We were two guys who wanted separate rooms and something affordable and walking distance from the Zócalo. It was minutes by foot to the Metropolitan Cathedral, the National Palace, the Temple Mayor Museum and many rooftop restaurants as well as the Palace de Bellas Artes and Alameda Central Park. It was quite convenient and the February weather was perfect. We took an Uber to get to more distant locations such as the North bus terminal to get to Teotihuacan. There is a nice restaurant, Los Girasoles, with outdoor seating just around the corner on a lively plaza in front of the National Museum of Art where you can while away the evening hours.
There is an OXXO right downstairs with all the bottled water you need (and coffee for the coffee maker) and it was open pretty late. It was highly convenient! Remember, if you are not from Mexico, don't drink the water. We used bottled water to drink, brush teeth, wash faces. We used the lovely showers and tap water for washing only. But we kept the water out of our mouths! And we used copious amounts of hand sanitizer daily. No issues. I know several people who made the mistake of accepting a drink with ice in it, or eating salad washed in water and uncooked -- all got seriously sick for several days. Avoid the city water in all its forms and you will be fine.
If you are an English speaker and do not speak Spanish, be prepared to translate -- a smart phone works great for this! We did fine but the clowns in Alameda Park had a good time making fun of us! All in all this was a wonderful adventure -- Teotihuacan was the highlight. World class history here in the same time zone as Chicago.