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The house is in great location very clean, we loved the layout of the different floors. We had Sergio mom cook one night the food was excellent. I have no complaints about the house it was beautiful and location to 5th ave was great. Having the pool was a life saver the ocean and beach were bombarded with seaweed, we could not go in the ocean any day there.
Our family of 5 had a wonderful time at Casa Caracol. The house itself is stocked with everything you need including books and beach chairs. The kitchen includes everything you want and more. The community is safe and within walking distance the great shops, restaurants, etc. The beach is 50 metres away (turn right to find the best spots!) We were a little concerned when we smelt the seaweed on our first day but it was only bad that one day. At that time of year (July) it was present within 20 metres of the shore but wasn't an issue for swimming. Nancy and Veronica were fabulous with their suggestions and we hired drivers through their recommendations for several day trips. I recommend the day out to Chichen Itza and the ferry to Cosemul for snorkeling and beach club. The cenotes were a highlight also. We had Constantina cook up a wonderful Mexican feast for us one night (including the best margaritas and guacamole!) and we had enough left over for several meals after. We did have an issue with the airconditioner upstairs but within 2 hours of reporting it, Nancy and Veronica had organised a serviceman and it was fixed! We really couldn't have been in better hands and were so thankful we found Casa Caracol for our Mexican adventure!