Property Manager Toolkit

Build Your HomeAway Listings

When you list a property, you get access to the number one vacation rental company in the world, with over 48 million monthly visits to our network of sites. But that's not all. With every listing you also get a variety of features and tools to showcase your properties.


Note: If you use property management software, you'll manage changes to your listings from your software.  

 

24 high-resolution photos

Showcase your properties to travelers with big, beautiful photos, including the living room, kitchen, bedrooms, bathrooms, outdoor spaces, pool, view, or anything else that makes your rental special. And make sure they're big, so they don't appear grainy or blurry. The ideal photo size is 3840x 2160.

Add photos on HomeAwayVRBO or VacationRentals.com

 

Flexible contact options

Provide your email address and phone number so potential guests can decide how to contact you. Please note that travelers and managers of pay-per-booking listings will not be able to access each other’s contact information until after the booking is accepted. You can also sign up to receive an SMS text message alert when you receive an inquiry or booking request. 

Update HomeAwayVRBO or VacationRentals.com contact information

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Detailed property description

Tell potential guests about your properties in as much detail as you think you need. Be sure to mention all the selling points, including proximity to nearby attractions and key amenities. The more travelers know beforehand, the more likely they are to move forward with your property.

Update description on HomeAwayVRBO or VacationRentals.com

 

Interactive map with Insider Guide

When it comes to choosing a vacation rental, location is a huge part of the decision-making process. Our map makes it easy to see how close your properties are to local attractions and events. You can also create an Insider Guide that showcases your favorite points of interest on the map to make trip-planning easier. Don't worry — we respect your privacy and will never display addresses publicly.

Add an Insider Guide on HomeAwayVRBO or VacationRentals.com

 

Links & Video

Link to your company's site, interactive tours, or even upload a video of your vacation rental. It's just another way to showcase all your properties have to offer.

Add Links & Video on HomeAwayVRBO or VacationRentals.com

 

Rates

Set rates how you want, with differentiation between seasons, events, weekends, and weekly or monthly options too. If you use your own software, the listing will automatically import those rates.  Whether you use our rates, fees and calendar tools, or use our technology to integrate with your software, rest assured that travelers are seeing the same information.

Update HomeAwayVRBO or VacationRentals.com rates

 

HomeAway Specific Tools

The following features are available through the HomeAway dashboard only. Integrated property managers (IPMs) who use compatible software can build and manage listings in their software and cannot access these tools.
 

Online payments

Our secure, integrated online payment system makes it easy for you to send quotes and request payments, while giving travelers the ability to pay online. Our 2.5% credit card processing fee is incredibly competitive, and eChecks are free.* Plus, with HomeAway Payments, much of the management process (like payment schedules and review requests) is automated so you don't have to worry about it at all!

Accept payments through HomeAwayVRBO or VacationRentals.com

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Solicit and feature guest reviews

Research shows that one of the most important things a traveler needs to move forward with the booking process is to be able to read reviews from previous guests. Our system makes it easy to contact, capture, display, and even respond to those reviews. Plus, when you use our ReservationManager tools, we'll automatically solicit reviews for you.  You can also submit guestbook comments yourself from reviews left at your property.

Request reviews from HomeAwayVRBO or VacationRentals.com

 

Interactive availability calendar

See all your bookings at a glance to track a property's usage. Keep it up to date so travelers can easily tell if your rental is available for the dates they're traveling.

Update your HomeAwayVRBO or VacationRentals.com calendar 

 

Mobile access for guests and owners

Our mobile app does more than just make your properties easy to find on the go. You can also use it to read and respond to traveler inquiries, view and edit existing reservations, manage your availability calendar, and even call potential guests — all from your mobile phone!

Download mobile app



*Payment processing fees may vary depending on your bank location. Free eChecks only available in the US.
 
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Ready to set up your account at HomeAway?

Contact our Account Management Professionals at (888) 581-1849, email us at pmsupport@homeaway.com, or visit HomeAway.com/pm/learnmore.