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HomeAway Hurricane Maria Advisory




AUSTIN, TexasSeptember 19, 2017 – HomeAway® reminds travelers who have yet to embark on their planned trip to locations in the projected path of Hurricane Maria to contact the vacation rental owner or property manager to determine if traveling to the destination is safe or accessible, or to discuss rescheduling or refunding the stay. 


The company also urges its vacation rental travelers as well as its property owner and manager partners to take necessary safety measures if their travel plans or properties lie in the projected path of Hurricane Maria. 


HomeAway customer support stands ready to aid travelers in finding an alternative accommodation if the vacation rental they are staying in or have booked in the near future may be compromised by the storm. Travelers potentially affected by the storm contact the hurricane relief-dedicated line 1-888-337-0863 if in need of assistance.


HomeAway’s rental owner and manager partners may also reach out to HomeAway to discuss their options for assistance if their home becomes unable to rent due to the storm.  The dedicated customer support line for owner and manager partners is 1-888-337-0843.


To stay on top of weather alerts: National Weather Service




For more information, contact:

Adam Annen
Public Relations
aannen@homeaway.com, 512-505-1548


About HomeAway

HomeAway, based in Austin, Texas, is the world’s leading online marketplace for the vacation rental industry with sites representing more than two million unique places to stay in 190 countries, and is a part of the Expedia family of brands. For more information about HomeAway, please visit www.homeaway.com.


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