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HomeAway Hurricane Harvey Advisory



AUSTIN, Texas, August 25, 2017 –HomeAway® reminds travelers who have yet to embark on their planned trip to locations in the projected path of Hurricane Harvey to contact the vacation rental owner or property manager to determine if traveling to the destination is safe or accessible, or to discuss rescheduling or refunding the stay. 


The company also urges its vacation rental travelers as well as its property owner and manager partners to take necessary safety measures if their travel plans or properties lie in the projected path of Hurricane Harvey. 


HomeAway customer support stands ready to aid travelers in finding an alternative accommodation if the vacation rental they are staying in or have booked in the near future may be compromised by the storm. 


HomeAway’s rental owner and manager partners may also reach out to HomeAway to discuss their options for assistance if their home becomes unable to rent due to the storm.


For customer service support 24/7: (877) 228-3145

To stay on top of weather alerts: National Weather Service






For more information, contact:

Adam Annen
Public Relations
aannen@homeaway.com or 512-505-1548



About HomeAway

HomeAway, based in Austin, Texas, is the world’s leading online marketplace for the vacation rental industry with sites representing more than two million unique places to stay in 190 countries, and is a part of the Expedia family of brands. For more information about HomeAway, please visit www.homeaway.com.


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