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Oceanview House in Kahakai Estates ! New Pool and Outdoor Kitchen!

  • 3 BR,
  • 2 BA,
  • 1 HF BA,
  • Sleeps 6
7 Reviews

Other Reviews for this Rental

business
Oceanview House in Kahakai Estates ! New Pool and Outdoor Kitchen!
http://www.homeaway.com/vacation-rental/p297920vb
Kailua Kona Kona Coast
Toronto
5

Top notch home and great customer service.

  • 5 of 5
The pictures don't do the home justice. The homeowners have provided everything that you could think of in this home. Everything you would need for cooking, luxury showers, and all the beach towels and beach equipment that you can carry. All the beach equipment is in the garage and I asked my son to get the items in the garage and he refused because he thought it would be dirty and full of insects. When he followed me in we were both shocked to see how nicely it was finished.
Customer service is the most important when renting homes in my opinion. We had 2 lights out when we were there and the management company had it replaced within an hour. I also used all the propane and they replaced the propane tank within 15 minutes, I kid you not. Communication with the owner and management company has also been fantastic.
I have already recommended this house to some friends so if you are looking for a house in Kona I would not hesitate one second in renting this house.
I forgot to mention that location is in a quiet neighbourhood 10 minutes at most from grocery shopping and 5 minutes from center of Kona village town.
business
Oceanview House in Kahakai Estates ! New Pool and Outdoor Kitchen!
http://www.homeaway.com/vacation-rental/p297920vb
Kailua Kona Kona Coast
Toronto
5

Attention to detail

  • 5 of 5
This vacation home has everything and more. The owners and management company are top notch. They have paid attention to detail in providing renters with a luxury home. The house has boogie boards, beach chairs, and umbrellas for beach goers. The garage is even carpeted and is more like a living space than a garage. This is how much attention to detail there is in this house.
What really topped it off was the customer service. We had a light bulb out in the bathroom and the management company had it replaced withing the hour. Also we ran out of propane from BBQ and they changed the BBQ tank withing 30 minutes, that is what I call attention to detail and customer service.In addition to wireless internet there are two computers with monitors so families with children need not fight over internet access.
We were leaving the day of the San Francisco plane crash and our flight was cancelled and our flight out was 9hours later and the owners asked us if we wanted to go back to the house and rest no charge during that time even after we checked out.

Tips for writing reviews - what to include:

  • What did you most enjoy about your stay?
  • Would you come back again or recommend this home to a friend?
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  • What nearby activities, attractions, or restaurants did you enjoy?
  • What did the owner or property manager do to provide great customer service?

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