We had an amazing vacation on Captiva. The house was exactly as described, very spacious and clean. We didn't actually have any contact at all with the property managers as we didn't really need anything and managed to work things out ourselves, but I assume they were around somewhere if we'd had a problem. We hardly used the pool as the beach is so beautiful and a short stroll away. The deck chairs/umbrellas and beach cart were extremely useful. We had a great time playing table tennis. There are plenty of places to eat nearby and the deli is great. Sunset at the Mucky Duck is a great event and we took some amazing sunset photos. The Sanibel Thriller is definitely worth doing, we had so many dolphin leaping around it was incredible. We rented bikes for the whole two weeks and really enjoyed being able to cycle around. We even cycled down to Ding Darling and back and one keen person cycled to the Sanibel Causeway and back, its a great place for cycling (despite the dire warnings from the tourist office about cycling on Captiva being dangerous.......for people who cycle to work daily in London, trust me, its safe on Captiva!). Don't miss seeing the manatees at the harbour. My only recommendations would be for some grown up games in the cupboard, there was mostly stuff for children and we were a party of 12 adults, we could have done with Scrabble or something, and also a few more instructions with regard to music system and swimming pool, there wasn't any additional info/instructions in the house. We will definitely come back to Captiva one day and you can't get a better location than Bella Bellini.