Our three night stay at casa incognito was the highlight of our 16 day journey through costa rica. Alex, the concierge went above and beyond to make every aspect of our stay as convenient and fun as possible. He provided exceptional service before we arrived. Our flight to San Jose arrived very late in the evening. While planning our trip, We were searching for transportation from San Jose to Dominical on the night of our arrival. Needless to say, it was hard to find a service willing to start a 3 hour journey at 11:30pm. The cheapest driver I could find quoted us $350. I emailed Alex to ask if he knew of other options, and to my surprise, he called a friend who offered to make the drive for $150. The driver was waiting at the airport when we arrived with a sign showing my last name. It couldnt have been easier. Not only that, he stopped at a grocery store on the way and had coolers with ice packs prepared for us to store our food. We arrived in Dominical at 2:30am with all the food we needed, and alex stayed up to welcome us. The entire property was even more beautiful than we had imagined, the pictures online do not do it justice. The next day Alex stopped by and gave us very useful information about the area. He drove us to town that morning and gave us great recommendations for the best surf school, an affordable taxi service, and recommendations for where to eat. Our entire stay in Dominical went smoothly and flawlessly thanks to his helpfulness and knowledge of the area. When it was time for us to leave, he arranged a "monkey bus" service to take us to panama. It ended up being faster, more affordable, more comfortable, and much more convenient than standard Costa Rican bus services. The Monkey bus picked us up directly outside Casa Incognito on the morning of our departure, and Alex waited with us to make sure everything worked out. Needless to say, his expertise and willingness to help made our stay in Dominical absolutely perfect. Overall, the stunningly beautiful property combined with Alex's top notch service made Dominical the highlight of our vacation. On a scale from 1-10, id rate our stay at casa incognito an 11. Thanks for everything Alex and I apologize for taking so long to write a review. Pura vida!
Ps: Alex's dog "baggs" is a pretty cool dude himself.
-John & Alexa