I was satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was very clean.
The property manager was adequately helpful.
Overall, I recommend this vacation rental.
The condo was in pretty good repair but we did find hairs on bedspread and pillows so you knowno one really likes that. My MAIN ISSUE was the reason I picked this property was I was told it had a hot tub. I was going to pick a property that had a clubhouse and pool but I fiquired that a hot tub would do. I was able to use it the first night but only 1/2 of the jets worked. The next evening I went to use it and it WAS CLOSED for repairs so I fiqured I could use the other buildings hot tub, after all they are the same complex right? Wrong, I didnt have a key into the other buildings hot tub room. This is wrong as I should have had access to EITHER of the hot tubs on propety just in cases of this where 1 isnt working you can use the other one. I was pretty unhappy about this but since it was after 2 pm saturday I couldnt complain. I was going to call on sunday but we went out and didnt get back until 5 or so so I couldnt complain then either. Not happy about this so I wont be staying in the watch hill complex again.
Manager responded on 8/8/2011:
We apologize for the inconvenience with the hot tub. There is only one building for the hot tub in the Watch Hill complex, that is why your key did not work in the other, because it was for another complex. With the cleanliness of the pillows, we do take these matters very seriously and I will let you know, that housekeeping was already informed and we will take action on this issue ASAP. All of this issues will be fixed and we hope that you will stay with us again.
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