Disappointing the second time around!
Submitted: May 1, 2010
Stayed: February 2008
I was satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was somewhat dirty.
The property manager was somewhat unhelpful.
Overall, I do not recommend this vacation rental.
We stayed at Wildwood Lodge once before and was extremely happy. So when visiting Whistler again it was a no brainer as to where we would stay.
Unfortunately the second time around it was dissappointing. Due to unforseen circumstances we arrived late on our check in day. We got there at approx. 8:30 PM. Barry, I think he's the manager, was not very happy that he had to come to the office to check us in. He said: "I guess I have to just drop what I'm doing to come to the office". When we got to our room we just crashed, went straight to bed since we were tired. But the next morning when I went to shower there was still long blond hairs in the tub and on the tiles from the previous tenants! I was most unhappy - but since we came for a few days of skiing I tried to just forget about the state of the bathroom and Barry's poor customer service skills.
Thankfully the rest of our stay was OK. The ladies at reception is very lovely, they were most helpful and very friendly.
It is a pity that our second stay was not as great as the first. I have to admit that when we go skiing next year I will look into other establishments before just booking at Wildwood Lodge.
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