Submitted: February 24, 2013
Stayed: February 2013
I stayed at the apartment with my husband and another couple. We had previously stayed at a town house north of Holetown and an apartment in St Lawrence Gap. We were slightly disappointed with some of the facilities provided at this apartment. The lounge diner has 2 fans and although the remote controls are provided they don't work and haven't worked for quite a while - so why provide 2 useless remotes ? they kind of tantalise you into trying to get them working! We also couldn't get any hot water from any of the taps, even when Anna came to show use the controls - we only ever managed to get tepid water at any time of day !
Anna was very honest when she told us not to leave the balcony doors open when not in the room due to there having been an intruder in the past and we did heed her advice - however I would have liked a safe to be provided which in previous apartments that we stayed in was a standard feature.
I am only just over 5' tall luckily my husband and friends are all very tall otherwise I wouldn't have been able to get a coffee cup from the cupboard! and the microwave was so high that even my friend who is 6'5" thought it wise to put it down onto the work top for health & safety reasons ! The equipment in the kitchen on the whole was good but there was no oven utensils like a roasting pan so we could not use the oven at all, also another minor thing there was no bottle opener - although Anna's daughter did give us theirs when we asked.
My last comment is that although I am sure there was a sea view a couple of years ago due to the plot in front being built on and the height of the hedge around the pool that view is not there any longer, even my 6'5" friend could only glimpse the sea on the horizon if he stood on tip toe.
Having said all this we did enjoy our stay and after a sorting out a mix up on the number of nights we had booked and the payment required Anna was quite lovely. The area was good but I must admit I did prefer being in the Gap area so would probably not stay here again.
I have tried to be honest in my review and from previous reviews it is obvious that my opinions may be in the minority.
Owner's Response: Thanks for this review, although I do agree and am pleased that this review is in minority.I also thank you for your comments on arrival for your four day stay,on how beautiful the apartment was. The fans in the lounge do not work, but we do have two air-condition units in the apartment added to the fact that the apartments, by all accounts , are roomy and very breezy. You did neglect to say that when you commented on the fans, a standing fan was brought to you immediately.( What service!)You also did not mention that there was a bottle opener in the apartment, but not one with a corkscrew, which you needed to open a bottle of wine. Three of the four apartments are equipped with safes, and this one will have one installed once our supplier has received a new shipment which will be arriving shortly. We believe that we try our utmost best to make sure that our guests are comfortable, hence the reason 95% of our reviews are very positive.We truly care about our guests and your satisfaction is very, very important to us.This is why when I said that an intruder had wandered onto our grounds and I asked that you close the balcony doors when leaving the apartment, it was to ensure that all are secure. As you know our security is such that we do have cameras and a guard at times, but what I am asking is not unusual as we both know that in our own homes no matter how safe the neighborhood maybe, we will never venture out and leave our doors open.
We do not have a roasting pan, but thanks for the info as we will be sure to add them as soon as possible. Most guests have opted for the disposable foil pans when using the oven and many prefer the outdoor barbecue.Additionally, we would like to think of our property as an eco-friendly one, so the solar hot water is very hot on sunny days and may be warm on rainy days.
We may not have a full sea view as we are not directly on the coast, but we are just two minutes from the ocean, parallel to the coast.We firmly believe that we are ideally located just two minutes from the beach and ten minutes from Oistins Town where there are supermarkets, shops, a post office, police station, library, banks, doctors, clinics, bus station as well as many fine restaurants. St Lawrence Gap is nice if you are the partying type, but personally it is much too noisy for me with all the night clubs, bars and hotels. We aim to please, but we are realistic in our view that there will always be someone whom we can never satisfy. Thanks again.
Helpful votes: 2/2
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