1
Avoid this place at all costs
The good: The property itself is beautiful. The "good" ends there, unfortunately.
The bad: The owner. And this is why you avoid this rental at all costs. I knew something was up the first time I spoke to him. He left me a four minute voicemail (which I still have if anyone wants to listen) about how he wasn't going to hold the rental for me although I had never asked him to. Then afterward, every conversation, which should have been five minutes apiece, turned into a half-hour apiece. This was the least problematic thing we encountered, unfortunately (see below). It was also quite bizarre that many of the pictures hanging on the wall had certain people cut out of them.
It got worse though. While I was there the owner made all these ridiculous requests, such as not plugging in any electronics to the tiny, crappy little television in the living room (after initially just saying no iPod's into the stereo system that runs throughout the house, then to tell me once we got there that the stereo is no longer operational), and extensively cleaning out the oven, the stove, the fireplace, etc., despite the mandatory $xxx cleaning fee. But you know what? No problem, we did all this. When we left the place was spotless. I get a call a few days later saying it was in terrible condition (which it was *not* - we sprayed down everything, cleaned all our dishes, swept out the fireplace, cleaned the stove, etc.) and that he was keeping the ENTIRE deposit despite multiple previous claims to the contrary. He claimed a door had blown open - a door that we had never used, no less! - and that it was our fault. When he called to tell me about it and I tried to plead my case he simply told me "he was not going to discuss it" and hung up on me. He then said he would be e-mailing me a list of "issues" but to this point (almost a week later) I have not yet received such a list. I have challenged the amount of the deposit on the credit card and am looking into the New Hampshire Small Claims Court at this point because this is so blatantly ridiculous. As the last person to leave the house I can vouch for its condition when we left. The beds needed to be turned down and it needed to be vacuumed. You know, routine cleaning after a four-night stay for ten people, hence the additional $xxx cleaning fee. But this is unacceptable, and Jim, the owner, should be ashamed of himself. Please feel free to contact me before booking this place. Needless to say, I highly recommend against it.
Owner's Response: As the proud owner of this beautiful home and the recepient of five excellent reviews for just these past six months; one rambling and poorly written negative review filled with rage and misinformation will not appear benificial to the upset renter. You will note he failed to even mention he signed a three page lease and that lease identifies the nine documented violations. The cleaning service observed and stated on entry to the house; "Jim, this is the worst condition of your home I have ever seen by your family or renters." I then had two more witnesses substantiate those allegations. This is the first time in 10 years of renting any deposit or partial monies were with-held. Due to the excessive cleaning time required, $300. of the original $500. security deposit was retained. Also be advised two ovens were left dirty, the coffee pot left on for two days, the deck French Door found wide open two days after renters left, fire place left dirty and unclean, food left in both kitchen sinks, spills left in the refrigerator, beds were left unstripped, and so on. The renter in charge of the 10 people in the house called me on leaving stating "the house was left in a clean state and they all planned to return for Valentine's Day." Needless to say after the cleaning service and outside witnesses provided their negative and derogatory critique, the person in charge was told they will never be allowed to return to this property. The rental history for the past 10 years always included families with children of all ages and always 8 - 10 persons. It is regretful in this instance 10 young adults cannot treat a beautiful lakefront home with more respect and care. Perhaps this owner needs to listen to the other five excellent reviews; all who recommend renters be families and age 55 and above. I thank you for your time and interest.
Helpful votes: 7/13
Did you find this review helpful?
Yes
No