The Signature at MGM ROCKS!
My husband & I took our daughters, 11 & 17 to Vegas for our family vacation, what an AMAZING week! The rooms @ The Signature are beautiful & spacious with fabulous views of the strip, it was awesome to have balconies! Peter was very accommodating when we requested both a 1 bdrm penthouse & a studio on a high floor w/ balconies & views of the strip. We arrived in Vegas a few hours early, I called Blue Chip to see if we could check in early & we were able to do so, that was wonderful! The rooms were clean & stocked with everything that the description states, it was so nice to have a kitchen & fridge for beverages & snacks. We felt like VIP guests from the moment we arrived at the gate, the valet & bell service were awesome! Check-in was a breeze, concierge was very helpful w/ printing out maps, giving tips & assisting w/ anything we needed! We were in Tower 1, which I HIGHLY recommend, as Starbucks is on the main level & the walk to the casino & grand pools is shorter. We ordered room service a few times. We did call Blue Chip on our 1st night to report a burned out entryway bulb, cigarette burns in carpet & a broken dining room table chair, Carmen was very nice & helpful, she explained a new chair would be brought up & she knew about the carpet & that housekeeping would fix the bulb. The bulb was fixed the next day, housekeeping did an outstanding job cleaning our room all week, they even did the dishes, they also brought requested items like coffee, dishwasher soap, etc. A new chair never arrived during our stay, but we managed w/ the one that was broken. The only suggestion we would make, from a property owner point of view, would be to replace the carpet every couple of years & have a repairman look over each unit at least once per year to touch up paint on trim, make sure everything is in working order & top notch, paying special attention to the details...it makes ALL the difference! Also, the cookie sheet in the kitchen does not fit the oven. It was really nice to come "home" each day to bottled waters & a clean, fresh room! The main bath was SO nice for getting ready for a night out, PLENTY of room for my husband & I to get ready together, did I mention the ligthed makeup mirror? AWESOME, I will be installing one in my bathroom at home! The casino at MGM is nice & we HIGHLY recommend splurging on a nice dinner at Emerils Fish House, absolutely the BEST! The girls really enjoyed the shark reef & Madame Toussads, monorail & SHOPPING! We WILL be back!
Tourists without a Car,
Families with Teenagers,
Families with Young Children,
Owner's Response: We always do our best to accommodate all the requests of our guests! We are so glad that we were able to check you in early and take care of the minor repairs that we were able to while you were staying with us. We are constantly updating and maintaining our rooms, so we're sorry that you had to be in one just before it was changed out. That being said, the kitchens really are wonderful, and being able to order room service as well as cook for yourself allows you the versatility that staying in a luxury hotel can provide. We look forward to hosting you again with everything top notch.
Helpful votes: 2/3
Did you find this review helpful?