Great location but no living room and many other
Submitted: March 22, 2012
Stayed: March 2012
We are a party of 5 Canadians who spent a week in this apartment in March. We have travelled extensively and have rented apartments all over Europe so we believe we have reasonable expectations.
The location is fabulous. Easy walk to wonderful shops, restaurants and the metro. Not particularly noisy given its location.
Beds and linen were good quality. Wifi was good but there is no "computer in the 2nd bedroom" as stated in description. We brought ipads so didn't care. Can't comment on the tv sets--we didn't turn them on.
Plumbing all worked and bathrooms looked nice. Bedroom 1 and its bathroom
are well equipped. The others are not--virtually nowhere to put toiletries, no holder for toilet paper, no hooks to hang up clothes. Basic supplies (toilet paper, soap, shampoo) that are normally provided in even a modest rental were not provided.
The apartment itself is rather odd. The "living/dining room" shown in the photos is really a dining room with a few extra chairs and a TV set. The French doors shown do NOT lead into a living room with sitting area as we had (foolishly) assumed. In fact, they lead to bedroom 3. So, if you are the sort of group that would like to sit and socialize, you will need to sit around the dining room table or do some furniture moving. We put the DR table in a corner and took chairs out of bedrooms to form a little seating area in the dining room.
The French doors to bedroom 3 are now covered with semi-sheer fabric but the “bedroom” is quite visible from the dining room if the lights are on.
The kitchen too is rather odd for a 3 bedroom apartment. There is a table with 4 chairs but only 3 can sit comfortably. We ate breakfast in shifts since we could no longer use the dining room table (see above).
Considering the lovely décor of the apartment, and the rental price, the dishes and cutlery in the kitchen are appalling. Many of the dishes and cups were chipped and very badly stained. The kitchen is well equipped for coffee drinkers but not for tea drinkers. There was a tiny electric kettle (perhaps ½ litre) that would boil until unplugged, and no teapot.
When contacted, Natalie was very responsive. But frankly, we feel that we should not have had to ask for basics such as heat in the apartment, soap and shampoo. We had purchased toilet paper.
There were other issues that should be addressed and we have sent a detailed list to the management in hopes that they will be addressed before the next group arrives
Tourists without a Car,
Owner's Response: I wanted to reiterate my thanks for your invaluable contribution of ideas and criticisms and to let you know that since your stay in Via Laietana all your suggestions have been carried out and the apartment has been refurnished. The next time you come back, which we hope you will, you will see a big change in comfort. Our greatest satisfaction would be to have the chance to show you that they have been corrected.
Helpful votes: 1/1
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