Upon arrival, I had not received directions on how to get into the house so I had to call the owner after I was told he'd email me instructions. Unfortunately, once inside, the place was disgusting. We started our family weekend by having to clean the entire house. It smelled VERY strongly of cigarette smoke, trash was full, coffee pot was full, most beds weren't made, there were personal items everywhere, soiled comforter, floors were so dirty we had to sweep, vacuum and wash them. We were told a cleaning service was to come but just by the volume of dead and live ladybugs throughout the house (1 of the 5 bedrooms was unusable due to bugs) we knew that had not happened. We've never had a bad experience with homeaway but this experience has made us think twice before renting again. Owners were unhelpful and hard to communicate with.
Owner's Response: As i take all reviews serious,I can only say these people are wack jobs.This party was disgruntle the moment they were asked to leave.This is why we have to screen who we rent to.
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