26 Reviews of Property 968659 on the Balboa Peninsula, California

Rating Details:
I was satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was clean.
The property manager was very helpful.
Overall, I do not recommend this vacation rental.

Rating Details:
I was more than satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Rating Details:
I was more than satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
This was my first time spending a 4th of July in Newport Beach, and I would do this again in a heart beat. My favorite place in the house was the kitchen area, where you just look out on to the ocean and also the patio area was beautiful and relaxing, (there was a problem with the umbrella on the pation table, it was broken) no worries, though, since we used our beach umbrella and we brought an EZ Up, which provided the right amount of shade. We had a great time!

Rating Details:
I was very dissatisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was very dirty.
The property manager was very unhelpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
THE HOUSE WAS GREAT AS WELL AS THE LOCATION BUT THERE WERE PROBLEMS IN REGARDS TO HOW CLEAN THE INSIDE OF THE HOUSE WAS.1. THE MATTRESS COVERING WAS SOILED AS WERE THE SHEETS. THIS MADE MY WIFE SICK & SHE DID NOT WANT TO SLEEP IN THE MASTER BEDROOM. 2. THE TV IN THE M.B. DID NOT WORK. 3. THE FLOORS IN THE WHOLE HOUSE WERE FILTHY.4. THERE WAS SAND ON THE BEDS IN THE KIDS ROOM,5.THE KING SIZE BED DOWNSTAIRS WAS HARD AS A ROCK & MY TWO DAUGHTERS COMPLAINED IT HURT THEIR BACKS. THIS WAS UPSETTING TO ME & MY WIFE , WE PAID A LOT OF MONEY FOR THE RENTAL FOR ONE WEEK & I FEEL THAT I DID NOT GET WHAT I PAID FOR THERE IS NO EXCUSE TO RENT THIS HOUSE IN THE CONDITION IT WAS IN. I WILL DEMAND A REBATE FROM B.W. WE SPENT A DAY & HALF CLEANING & MOPING THE FLOORS. EVEN AFTER THE MAID SERVICE CAME IN TO CLEAN. WE TALKED TO THE NEXT DOOR NEIGHBORS, THEY TOLD ME OTHER PEOPLE THAT RENTED THE HOUSE AT 5911 SEASHORE DRIVE HAVE ALSO COMPLAINED ABOUT SOME OF THE SAME THINGS WE EXPERIENCED.VERY UNHAPPY , BILL BEILHARZ .

Rating Details:
I was more than satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
The staff at Burr White is great! Very helpful, friendly and professional. I will recommend Burr White as the place to go for a Newport Beach Rental.

Manager responded on 12/9/2010:
Thank you for taking the time to share your experience with our company. We are delighted to hear you enjoyed your rental property and time in Newport Beach. Our staff always works hard to provide the best service to our guests and is happy to hear when we have. We appreciate your comments and hope to see you again soon.

Rating Details:
I was satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was clean.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
Jane at Burr White is wonderful to work with and we love vacationing in Newport Beach!

When we arrived at the beach house this year we felt it was not clean. Coffee and grounds in the pot, dirty dishes in the dishwasher, all the cupboards and drawers were a mess with dirty pans and bowls, etc. It would have been nice to have a cookie sheet and some knives that worked. Also, the garage, upper deck and lower deck were full of sand. They should remove the four large unpotted containers off the lower deck. The rose gardens are beautiful and the pots just take up room and trap sand.
The book says it sleeps 8 however, it has 2 king beds and a bunk bed with a trundel that will only fit children. When the trundel is pulled out, the room is so small that you have to step on the trundel to get into the bunk beds. I think it would help to rent if there were some sleeping arrangements in the very large den. It is alot of money to pay for a week when you can only sleep 4 people over 5 feet tall. In closing, we love staying here but feel the house could use a little TLC (clean out the kitchen, bedroom closets, fix arcadia doors and windows upstairs so they open easier and a better cleaning crew to make sure the house is ready for the next renter. If you have any questions regarding these issues, please feel free to contact me.

Manager responded on 12/9/2010:
Thank you for taking the time to share your comments with us. Your compliments have been shared with Jane. She is extremely grateful and happy to provide you with excellent customer service. We appreciate your feedback and hope to see you again soon.

Rating Details:
I was somewhat dissatisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was clean.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Manager responded on 12/9/2010:
Thank you for taking the time to rate our company, services and vacation rental property. We appreciate your feedback and hope to see you again soon.

Rating Details:
I was satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was clean.
The property manager was adequately helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
Regarding condition, it is very old and still needs improvements for example new kitchen faucet, upstairs furnishings, more bedding upstairs bonus room. And the fans and window screens haven't been cleaned since 1902, filthy. We pay a lot of money for this rental and have high expectations.

Manager responded on 4/1/2010:
Thank you for sharing your comments with our company. Our cleaning department tries to ensure your property is cleaned and inspected before your arrival. We will continue to improve in this area and have set up a system to help us do better in the future. We have many properties to choose from. Please call our office at and one of our reservationists would be happy to help you. The property owner has been notified of your request for improvements. Thank you for your helpful feedback and we hope to see you again soon!
Manager responded on 4/1/2010:
Thank you for sharing your comments with our company. Our cleaning department tries to ensure your property is cleaned and inspected before your arrival. We will continue to improve in this area and have set up a system to help us do better in the future. We have many properties to choose from. Please call our office and one of our reservationists would be happy to help you. The property owner has been notified of your request for improvements. Thank you for your helpful feedback and we hope to see you again soon!